FAQs:: Mail Merge: Sending Personalized Emails

1. What are merge fields? How do I use them?
2. Can I customize message Subject and body?
3. Can I send personalized attachments to different recipients in the same mailing list? (mail merge with attachments)
4. Can I embed personalized pictures? (sending different images to different recipients)

What are merge fields? How do I use them?

Suppose you are sending email to the following mailing list file:

FirstName, LastName, Email
Joe, Smith, joe@xxx.com
Matt, White, matt@yyy.com

There are three columns (ie. FirstName, LastName, and Email) in the above mailing list, and thus you have three merge fields available to personalize the message Subject and body:

  [[FirstName]], [[LastName]], and [[Email]] 

If you compose a message like this:

Hi [[FirstName]],
   We're going to give a party this weekend ...

The email to Joe will read:

Hi Joe,
   We're going to give a party this weekend ...

And the email to Matt will read:

Hi Matt,
   We're going to give a party this weekend ...

Can I customize message Subject and body?

Yes.

Can I send personalized attachments to different recipients in the same mailing list?

Yes. e-Campaign allows you to send personalized attachments (different attachments to different recipients).

Suppose you have a mailing list file as follows, and all attachments are in the directory D:\temp

Email, Name, File
aa@aa.com, Simon, simon.doc
bb@bb.com, Mike, mike.doc

On the Message Composer, click menu "Insert->Personalized Attachments"

Can I embed personalized pictures? (sending different images to different recipients)

Yes, e-Campaign allows you to embed different (personalized) images to different recipients by using merge fields. Suppose you have a mailing list file as follows, and all image files are in the directory C:\temp

Email, Name, ImgFile
aa@aa.com, Simon, img_for_simon.gif
bb@bb.com, Mike, img_for_mike.gif

On the Message Composer, click menu "Insert->Personalized Attachments"

 

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